Keep Austin Agile 2017

Operations teams typically struggle to make and keep commitments larger than a few days due to the myriad of break fix, operational change, and tuning work that happens on a daily basis. Larger projects, such as critical hardware replacement, core software upgrades, and other tasks that are often important for security reasons, performance reasons, etc. go undone or end up partially done with the difficult items lanquishing.

At Kasasa, the speakers have worked out a way to handle projects large and small while continuing to maintain the flow style work necessary to "run the business."  They combined the types of work and work center notions from Gene Kim's seminole DevOps book The Phoenix Project with the Scrum and Kanban Agile models in order to organize their teams to address technical debt and business projects.

This talk will not only explore what their company is doing today, but begin by taking a look at the larger situation along with failed attempts at team organization and the application of DevOps and Agile thinking. Attendees will walk away with more than a, "Wow, that is a neat way to organize," but also have a model to think about the application of Agile in a less traditional - and more volatile - situation.